Community

Movin’ on up!.. the community participation ladder

What’s the participation ladder? The participation ladder is an effective way to evaluate your community member’s engagement.

Community

Sign-ups vs drop-offs (How to find the perfect balance for an engaged community)

Why are people reaching the sign-up page only to drop off moments later? And can this be a good thing?

Technology isn't your solution.

When you break down what I do to its barebones, I sell technology. So here me when I say, Technology isn't the solution to your problems. You can't purely technology yourself out of; * Pipeline deficit * Culture crisis * Lack of Engagement Subscribe now 1) Think. Honestly, I&

Community

Stop Broadcasting

An email newsletter is a fantastic way to start a community, but should you call it a community?

Community

Bottlenecks and Leadership

The quickest way to scale is when you remove yourself as the bottleneck.

Ownership (How to decide between bespoke and off-the-shelf community platforms)

Who owns your data, platform and the long-term home for your members?

Community then Platforms

You've got the idea, the plans - but hang on - have you built your community?

Community

Host more dinner parties to learn about onboarding.

The Digital Community Leaders Report highlighted the importance of investing in outstanding onboarding processes, let's chat about how hosting more dinner parties will help you hone you're onboarding.

Community

What's next for Community Platforms in 2024?

Here's what we see shifting in community platform trends for 2024. A wave of community extensions, integrations and tools, rather than separate places.